Access Statement for The Marina Guest House

Introduction

The Marina is a 5 bedroomed family run guest house. We are located within 5 minutes of the town centre and approx 100m from the beach.  The following statement is a summary of our provision.  If you have any specific questions please contact us and we will endeavour to assist you.

Pre-Arrival

• The railway station is approximately 10 minutes away by car.
• We offer a free collection service to and from the station by prior arrangement. (we only have a 2 door car)
• There are always taxis waiting at the station.
• We have a website.
• We can be contacted by phone, text, fax or email.

Arrival and Car Parking

• A residents parking scheme is in operation and permits are offered free of charge for guests.
• Guests can unload luggage at the front of the building before parking.
• We do not have wheelchair access to our building.
• Access is gained using a key to the front doors and key to your room.
• On arrival please ring the front door bell or buzzer on our reception desk.
• We can assist guests with luggage.

Main Entrance and Reception

• There is a 5“ (13cm) step up to the front of the building and 2 steps of  9” (23cm) into the building.
• The building is Victorian and is not wheelchair accessible.
• The hallway and reception areas are carpeted.

Public Areas – General (internal)

• The breakfast room is located on the ground floor.
• There are 13 stairs up to the first floor.
• The stairs are lit 24 hours.

Breakfast / Dining Room

• Breakfast is served in the dining room on the ground floor.
• The dining room is carpeted.
• Furniture is not fixed and can be moved on request.
• Tables are square and can be moved on request.
• A large print menu is available.
• Background music is played at breakfast.

Bedrooms

• There is one en suite double bedroom on the ground floor.
• There are three en suite double rooms and one standard single room on the first floor.

WC and Shower

• The toilet and shower room on the first floor are for the sole use of the single room.

Additional Information

• Mobile phone reception is generally good.
• We are a non smoking building.
• The Marina does not accept children.
• A full L2 fire detection system with break glass points is in operation.

Contact Information

Address:        12 Trafalgar Road, Gt. Yarmouth, Norfolk  NR30 2LD
Telephone:     01493 844119
Mobile / text:  07977 191070
Fax:                01493 844119
Email:             reception@themarinaguesthouse.co.uk

We welcome your feedback to help us continuously improve our service. If you have any comments please call us on 01493844119 or email reception@themarinaguesthouse.co.uk